Palmpay is one of the biggest finance application in Nigeria & Africa at large that offers safe and zero naira charges transfer fee.

They have 99.5% trust score review from our blog with their services such as money transfer, bill payments, electricity, TV subscription (DSTV, GOTV, Startimes), betting, trips and more.


Some users of the palmpay have encountered problems in one way or the other like using their applications to transfer fund to another account but account wasn’t credited, Network issues, frozen account, upgrading of account and more.

In this post, I will share with you Palmpay Customer Care Number, address information and everything you need to know about their customer support.

How to contact palmpay customer care service in Nigeria

There are few ways you can get in touch with plampay, which is:


Contact palmpay through their official email address and lay your complaint

Contact Phone Number

Phone Number: 018886888

Nigeria: +23417005700

Ghana: 0800725644

Whatsapp Number: Currently, Palmpay do not offer support through whatsapp

Palmpay Headquarter Office Address in Lagos: 20 Opebi Rd. Ikeja, Lagos State, Nigeria

Social Media





Visit their website:


How to make complaints to plampay?

Make use of the contact informations above either email, phone number or social media. Within 24 hours, palmpay Agent will respond.

How to chat with PalmPay customer care

Contact them on social media such as Facebook, Twitter, or Instagram

PalmPay WhatsApp customer care number

Whatsapp customer support is currently not available

How do i unfreeze my frozen palmpay account?

Visit their head office at Ikeja for solutions to your account

Lost sim card, How do i Login to palmpay

You need to retrieve your sim card to regain access into your account, kindly visit the nearest sim provider service in your area

Forgot password, How do i regain access to account 

Kindly use the forgot password link on your palmpay Login page to create new password. Link or sms will be sent to your mobile number used for registration or email address during signup.

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